FREQUENTLY ASKED QUESTIONS:

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EVERYTHING IS OUT OF STOCK?

We would also recommend following our social media on Instagram and Facebook to keep up to date with the restock times and other information. 

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HOW LONG FROM ORDERING WILL I RECEIVE MY GOODIES?

Please allow up to 10 working days (this does not include weekends or bank holidays) for dispatch. 

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I WANT TO ORDER A BOX OF GOODIES FOR A SPECIFIC DATE. CAN I DO THIS?

Please fill out a request form via our birthday box page and we will always try our best to accommodate this. We ideally require 7-10 days before the desired date.

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I HAVE AN ALLERGY; CAN YOU ACCOMMODATE FOR THIS?

I'm afraid we can not accommodate any allergies at the moment due to everything being baked within a kitchen that handles nuts, wheat, milk, soya, gluten, and eggs. Although, we do aim to be able to accommodate more dietary requirements when we expand into a large premise. 

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I AM LOCAL; CAN I COLLECT?

We require up to 10 working days for the order to be ready for collection. You will receive an email and text when your order is ready to be collected.

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The collection address is:

Elle's Bakery LTD

C4 Laser Quay

Culpeper Close

Rochester

ME2 4HU

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