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FREQUENTLY ASKED QUESTIONS:

EVERYTHING IS OUT OF STOCK?

We would also recommend following our social media on Instagram and Facebook to keep up to date with the restock times and other information. 

HOW LONG FROM ORDERING WILL I RECEIVE MY GOODIES?

Please allow up to 10 working days (this does not include weekends or bank holidays) for dispatch. 

I WANT TO ORDER A BOX OF GOODIES FOR A SPECIFIC DATE. CAN I DO THIS?

Please fill out a request form via our birthday box page and we will always try our best to accommodate this. We ideally require 7-10 days before the desired date.

I HAVE AN ALLERGY; CAN YOU ACCOMMODATE FOR THIS?

I'm afraid we can not accommodate any allergies at the moment due to everything being baked within a kitchen that handles nuts, wheat, milk, soya, gluten, and eggs. Although, we do aim to be able to accommodate more dietary requirements when we expand into a large premise. 

I AM LOCAL; CAN I COLLECT?

We require up to 10 working days for the order to be ready for collection. You will receive an email and text when your order is ready to be collected.

The collection address is:

Elle's Bakery LTD

C4 Laser Quay

Culpeper Close

Rochester

ME2 4HU

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